Claims Care Center

Our Commitment to Fast and Fair Service

We strive to provide outstanding claims service to all of our customers. We take our commitment to service seriously and are there for you when the unexpected happens. We know accidents are stressful, so we’ll do everything in our power to make sure settling your claim is as easy as possible.

Report a Claim

CSE has made the reporting of your claim easier than ever before. We are here to help 24 hours a day, seven days a week – just a touch, click, or call away.

Call: 800-282-6848

Check Claim Status

Login to your account at MyCSEPolicy.com to check the status of your claim. Alternatively, you can contact your claims representative for information.

Roadside Assistance

Please call this number for Roadside Assistance: 800-282-6848.

Glass Only Claims

To submit a new glass claim, please call

1-800-282-6848 and select Option 2

Or report online using the link below

CSE QuickFix: easy-to-use app and less waiting time

How to get the app

The application will be offered when you report a claim. You will receive a text with a link to the CSE QuickFix download in the app store. If you would prefer not to download the app, there is a link for a web version as well.

Get an estimate

QuickFix will allow our ICAR Certified Appraisers to quickly identify damaged panels and write a more accurate estimate from photos submitted.

Submit photos and video of the damage

QuickFix will walk you through submitting the photos and allow you to take a video of any of the damages being claimed.

After submission

A claim representative will be in touch shortly. You can log in to your account at MyCSEPolicy.com to check the status of your claim.

For more information, please contact your agent.